Serving Pullman, WA — Lux AutoHause

Pullman's European
auto repair specialists.

521 N Main St, Moscow, ID — eight minutes from WSU, less from downtown Pullman. We run factory-level diagnostic tools for BMW, Audi, Volkswagen, Mercedes-Benz, Porsche, Land Rover, Volvo, MINI, and Jaguar. And we service everything else too.

8 min
From Pullman / WSU
$285
Level 1 Testing
3yr/36k
Warranty on All Repairs
208-994-6408

Eight minutes.
One specialist shop.

We're at 521 N Main St in Moscow, Idaho — about eight minutes from the WSU campus and even less from downtown Pullman via US-270. That puts us closer than any mechanic in Spokane, Lewiston, or anywhere else you'd have to drive for factory-level European diagnostics. Customers come to us from Coeur d'Alene, Montana, and Spokane. Pullman is right next door.

521 N Main St, Moscow, ID
Right on the main commercial corridor — easy to find, easy to get to from either side of the state line. Drop off in the morning, pick up in the afternoon. We'll communicate with you clearly about what we find and when the car will be ready. No chasing us down for updates.
The European Specialist on the Palouse
Most diagnosis runs on our everyday scan tools, which cover the majority of what comes through the door. Behind them we have made the investment European service actually requires: ISTA, ODIS, XENTRY, PIWIS III, SDD/PATHFINDER and VIDA — the same platforms authorized dealers use — plus the manufacturer service information and specialized tooling that go with them. Knowing which one a car actually needs is most of the job. That's a serious commitment for an independent shop, and it's the reason we can diagnose these vehicles correctly rather than approximating.

Same process.
Every vehicle. Every time.

We work on all makes and models — but we don't adjust our standard based on what's in the bay. Whether it's a BMW 5 Series or a Toyota Camry, the diagnostic process is the same: factory procedures, load testing, power and ground verification, and a confirmed root cause before a part is ordered. That's why, of more than 400 diagnostic appointments last year, 397 reached a confirmed repair direction without requiring additional diagnostic time.

European Specialists
BMW, Audi, Mercedes-Benz, Porsche, Volkswagen, Land Rover, Volvo, MINI, Jaguar — we carry the factory diagnostic software for every major European brand. ISTA for BMW and MINI. ODIS for Volkswagen Group. XENTRY for Mercedes-Benz, plus the manufacturer platforms for Land Rover and Jaguar. These tools read fault memory, module coding, guided test routines, and live data that generic scan tools simply cannot access.
All Makes Welcome
WSU students driving Hondas, Subarus, and Toyotas get the same diagnostic rigor as the BMW owner next to them. Different tools, same standard. We don't skip steps because a car is common or inexpensive. The process is the process — and it's the reason our repair accuracy is what it is.
OEM-Grade Parts Only
We don't install the cheapest part that fits. Every repair uses OEM or genuine manufacturer-specification parts. That's not a preference — it's the only way we can stand behind a 3-year/36,000-mile warranty on every job we complete. We'd rather tell you the right part costs more than watch a cheap one fail in six months.
Level 1 Testing — $285 Flat
A dedicated 2-hour diagnostic session. Not a scan-and-quote. We work through every layer of the problem — factory scan data, live sensor readings, load tests, wiring integrity — until we have a confirmed root cause. The $285 covers all of it. Nothing added on top. And when we give you a repair quote, it's based on a correct diagnosis, not a guess.

The Palouse is hard
on vehicles.

Palouse winters are real — hard freezes, ice, gravel roads, and months of temperature cycling that accelerate wear on everything from tires to differential seals. If you drove here from the coast or out of state, your car may be dealing with conditions it wasn't designed for. Deferred maintenance catches up fast in cold climates, and it's better to know what's coming than to deal with a breakdown in January.

Far From Home, Depending on Your Car
If your vehicle breaks down in Pullman or Moscow and your family mechanic is three states away, you need a shop that gets it right the first time. That's the whole reason we built our diagnostic process the way we did. We'll tell you exactly what's wrong, what it costs, and what the timeline is. No surprises, no callbacks with a bigger number.
Maintenance Matters More Here
Oil changes, coolant flushes, brake fluid, tire rotations — these aren't optional in Palouse winters. Cold temperatures stress fluids, freeze brake lines, and accelerate corrosion in ways that drivers from milder climates aren't used to accounting for. We'll tell you what your car actually needs based on its age, mileage, and condition — and we'll tell you what can wait if budget is a concern.
No Upselling. No Unnecessary Work.
We're honest when the news is good. If your car comes in for a noise and we find nothing serious, we say so. We've built our reputation in this community on that. WSU students, faculty, and local residents have been bringing their vehicles here since 2019 because they know they'll get a straight answer — not a list of things to be scared into fixing.
8 Minutes from Campus
We're close enough that leaving your car with us doesn't mean losing your whole day. Most students find the drive from WSU or downtown Pullman takes less than 10 minutes. Drop off before your first class, pick up in the afternoon. If timing is tight, call ahead and we'll work with you on scheduling. We know your time matters.

Built on accuracy.
Backed by warranty.

These aren't marketing claims — they're the results of doing the same thing correctly, every time. Every repair we complete carries a 3-year/36,000-mile warranty, and every diagnosis starts from factory procedure rather than a guess.

8 min
From Pullman / WSU
397/400
Diagnoses Resolved First Visit
$285
Level 1 Testing
3yr/36k
Warranty on All Repairs

Other markets
we serve.

Every market we cover is listed on the Service Areas page, with drive times and distances from 521 N Main St.

Ready when
you are.

208-994-6408 Or text us →

Mon – Fri · 8:00 AM – 5:00 PM